store policy: exchange & return

♡ For domestic orders (Hong Kong only) ♡

  • Please note that we do not offer refund. If you are not satisfied with your purchase, we offer exchange service for any other product of the same, or higher value within 7 days of the date of receipt.

  • Returned items need to be in their original packaging and condition without signs of wear, damage, or alternation.

  • Please keep in mind you are responsible for the return shipping cost.

  • Please contact us to arrange an exchange.

♡ For international orders ♡

  • For our international customers we do not accept returns and exchanges at the moment.